Can you match existing carpet tiles exactly? ▼
We identify the manufacturer and range from the reverse markings on your existing tiles, then source a current stock match. Where an exact match is still in production, we supply from the same range. Where it has been discontinued, we source the closest current equivalent and provide a physical sample for approval before any work begins. We are always honest when a true match is not achievable and will advise on the best available alternative — including whether a full floor replacement would be the better value.
Can you replace just a few damaged tiles rather than the whole floor? ▼
Yes — partial tile replacement is often the most cost-effective option. The key requirement is a close enough match to the existing floor. We assess the existing tiles, identify the specification and advise honestly on whether a patch replacement will look right. If the match quality isn't there, we'll tell you — and we'll give you the cost comparison between patching and a full replacement so you can decide with the full picture.
How do you replace carpet tiles in an occupied office? ▼
We phase the works to keep disruption to a minimum. This typically means working zone-by-zone — clearing one area, completing the floor, and moving to the next while staff use the unaffected parts of the office. We move and replace furniture within each zone, use dust sheeting and edge protection throughout, and coordinate access with your facilities team. Where the business requires it, we work out of hours or over weekends so staff arrive to a finished floor.
Can you quote against a schedule of dilapidations for carpet? ▼
Yes — this is work we do regularly. We quote directly against the surveyor's schedule, specifying the exact tile grade and type required. We can also attend site with the surveyor, provide a priced counter-schedule, or supply contractor costs to support a negotiated cash settlement. On completion we provide full documentation including product data sheets, installation records and photographs — everything needed for the lease handover file.
How quickly can you carry out an urgent carpet tile replacement? ▼
For genuinely urgent situations — a trip hazard flagged by health and safety, a landlord inspection or an imminent lease handover — we can typically survey within 24–48 hours and begin works within a week of instruction, subject to tile availability. For partial replacements where tiles are in stock, turnaround can be faster. Call us directly on 020 3393 9600 to discuss an urgent requirement.
What happens to the old carpet tiles? ▼
Uplift and disposal is included as a priced line item in your quote. We strip out the existing tiles, remove all waste from site and dispose of materials responsibly. The area is left clean and prepared for the new installation. Floor levelling, adhesive residue removal or any sub-floor preparation required is assessed at survey and priced separately — we'll identify everything at the site visit so there are no surprises.
